Refund policy
Return & Refund Policy
Last updated: May 2025
At GORDOFADEZ, we want you to be satisfied with your purchase. Please review our policy below before placing an order.
Returns
Due to the nature of grooming and cosmetic products, we do not accept returns on opened or used items.
Refunds
All sales are final unless:
- your order arrives damaged
- your item is defective
- you received the wrong product
If any of these issues occur, please contact us within 7 days of delivery with:
- your order number
- photos of the issue
- a brief description
Once reviewed, we may offer:
- a replacement
- store credit
- or a refund if approved
Shipping Issues
GORDOFADEZ is not responsible for packages lost, delayed, or damaged during transit by the shipping carrier. However, we will do our best to help resolve shipping-related issues.
Contact
For refund or order concerns, contact us at:
Email: darrenh769610@gmail.com
Instagram: @gordofadez